Vail’s frontline employees have persevered through the most difficult of times to provide guests with a positive experience this winter. There was Vicky, the restaurant employee, who went above and beyond to make a family feel welcome by showing an interest in the games the young boys were playing while their pizza was being prepared. Or Cindy, the bus driver, who brightens everyone’s morning with her friendly greeting and infectious smile. These are among the 60-plus examples...
PrimaVail, the all-inclusive, guest service training initiative introduced last season by the Town of Vail in cooperation with Vail Mountain and the Vail Chamber & Business Association (VCBA), is returning for the 2020-2021 winter season in varying formats to comply with public health protocols. The program is offered at no cost to employees, managers and owners of Vail businesses with various sessions taking place throughout the ski and snowboard season to elevate the guest experience...
The Town of Vail is proud to announce that Police Chief Dwight Henninger has been sworn-in to the Executive Board of the International Association of Chiefs of Police in the role of first vice president during a virtual ceremony Oct. 23. Henninger will become president in September 2021.
Vail Public Safety Communications Center Dispatcher Fernando Almanza has been selected as one of the International Association of Chiefs of Police prestigious “40 under 40” awards. The award will be presented to Almanza during the IACP’s virtual international conference in October.
On July 4, Ron Braden, 54, the former Information Technology director for the Town of Vail, was arrested and charged with multiple crimes including violations of the Colorado Organized Crime Control Act, embezzlement of public property, theft, official misconduct, forgery and assault on a peace officer. These charges resulted from an 18-month investigation in conjunction with the Federal Bureau of Investigation.
Limited public access to the Vail Municipal building, Vail Public Library and other town offices and facilities will be available beginning Monday, June 1 as part of a phased plan to provide restricted in-person services to customers and guests. The transition will require members of the public and employees to wear face coverings and adhere to social distancing as well as occupancy requirements when conducting business in the buildings.
In anticipation of a new public health order from Eagle County that will become effective in the coming days, the Town of Vail is preparing for the next phase of sustainable social distancing that will incrementally return a number of municipal services following a shut-down caused by the COVID-19 pandemic. In an update to the Town Council Tuesday, an overview of existing and upcoming services was provided by Town Manager Scott Robson.
Vail Town Manager Scott Robson briefs the Vail Town Council and the community on the town's measured approach in preparing for the next phase of sustainable social distancing.
The Town of Vail has taken immediate measures to implement the Standing Public Health Order Related to Events, Bars and Restaurants issued by Eagle County Department of Health & Environment and recommendations from the Colorado Department of Public Health and Environment to slow the spread of the COVID-19 virus in our community. Frequently Asked Questions page. We have adjusted our protocols to emphasize social distancing practices in our day-to-day municipal operations...
On this episode of the Vail 8150 Podcast, Vail Mayor Dave Chapin discusses the Town of Vail's response to the COVID-19 pandemic, Vail Council Member Travis Coggin has details on Vail's Community Relief Fund and Kelly Liken updates recent happenings at the Community Food Market.