News Release

Print this pageCommunity Survey Underway
3/22/2010

The Town of Vail is inviting residents, property owners, business owners and employees to take part in a community survey which is now underway in two formats, web and mail-back. The survey was last conducted in 2007 and is used to evaluate municipal service levels and to identify community priorities.

The town is seeking feedback from as many constituents as possible. Postcard invitations have been mailed to households in Vail and to an additional 2,000 part-time residents with information on how to take part in the survey.   

Respondents this year will be asked to evaluate satisfaction levels for town services, such as public safety, snow removal, transit, parking, development applications and library operations. In addition, residents will be asked to identify and prioritize issues important to the future of Vail.

Mayor Dick Cleveland says the community feedback will be beneficial as the Town Council evaluates future budgeting scenarios. “It’s important that we hear from as many people as we can to learn what matters most to them,” he said. To help build interest in the survey, respondents will be eligible for a prize drawing worth $500 toward the winner’s choice of a 2010-11 parking pass, Epic Pass or a gift certificate to a Vail business.   

Participants have the option of using the instructions on the postcard invitation they receive in the mail by visiting www.tovsurvey.com/web or requesting a mail-back survey. Copies of the mail-back survey are available at the front desk of the Vail Municipal Building until April 5. Respondents are asked to participate in the survey just once. The deadline for responses is April 12.

The 2010 survey results will be released in June during a presentation to the Town Council, followed by posting of the results on the town Web site. The project is being managed by RRC Associates, an independent research firm.

Since 1987 the Town of Vail has initiated community surveys in a variety of formats to assist in planning and resource allocations. Previous results have contributed to an additional emphasis on affordable housing programs, environmental sustainability, economic development, customer service improvements and expanded communications.

New this year will be an opportunity for respondents to opt-in to be included in a Town of Vail discussion panel for feedback on future issues and topics.

For more information, contact Suzanne Silverthorn in the town’s Community Information Office at 479-2115.